Use Case: Dining and Hospitality

How SAM Service Robots Can Upgrade Your Service Staff

With our technology service robots can assist your service staff in a wide variety of ways. In addition to classical bussing, our speech-enabled robots take on new tasks such as order taking, customer entertainment and brand-representation.

I’m looking forward to joining your service team. At your service 24 hours, 7 days a week.

Sam – A SAM Service Robot

Increased customer satisfaction through better service quality

Our robots autonomously greet new guests, take orders and serve food. This reduces waiting time for your customers and adds an exciting new element to your restaurant’s experience. All while relieving strain on your existing service staff.
SAM is fully equipped to understand colloquial customer wishes like “I’ll have a coke and your signature burger without tomatoes”.

Reduced staff frustration easy to use free-form voice interface

Your staff controls SAM robots by using voice commands such as “Hey Sam, please collect the dishes from table 4 and bring them back to the kitchen”. The control is completely hands-off, without any tedious tablet screen interactions.

Increased revenue through customer attraction

Our innovative solutions attract customers.
SAM robots represent your brand in entertaining guest interactions and entice guests to share their experience on social media.
With carefully engineered personalities and voices our robots perfectly match the overall vibe and theme of your restaurant.